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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Undertake initial interview
  2. Gather information
  3. Assess need for rehabilitation services
  4. Undertake initial interview
  5. Gather information
  6. Assess need for rehabilitation services

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

applying legislation regulations and policies relating to rehabilitation assessments

assessing rehabilitation requirements

reading and applying complex information such as legislation and regulations

explaining complex legislation in line with the injured workers existing knowledge experience and specific needs

communication including establishing rapport with a diverse range of people engaging the injured worker active listening paraphrasing clarifying negotiating and probing for valueadded information in the initial interview

gathering recording and reporting information in accordance with organisational requirements

responding to diversity including gender and disability

applying procedures relating to occupational health and safety and environment in the context of injury management

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation regulations policies procedures and guidelines and best practice principles relating to injury management

privacy legislation

freedom of information legislation

procedures to ensure confidentiality and security of information

requirements of rehabilitation assessment

roles and responsibilities in the injury management process

organisational standards and documentary requirements of initial rehabilitation assessment

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of injury management

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCA Uphold and support the values and principles of public service

PSPETHC401A Uphold and support the values and principles of public service

PSPGOVB Deliver and monitor service to clients

PSPGOV402B Deliver and monitor service to clients

PSPGOVB Gather and analyse information

PSPGOV406B Gather and analyse information

PSPGOVA Value diversity

PSPGOV408A Value diversity

PSPGOVA Apply government processes

PSPGOV422A Apply government processes

PSPLEGNA Encourage compliance with legislation in the public sector

PSPLEGN401A Encourage compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

initial rehabilitation assessments undertaken in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to injury management

case studies and workplace scenarios to capture the range of situations likely to be encountered when undertaking initial rehabilitation assessments

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when undertaking initial rehabilitation assessments including coping with difficulties irregularities and breakdowns in routine

initial rehabilitation assessments undertaken in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Stakeholders may include:

medical practitioners

case manager

return to work coordinator

allied health professionals

insurer/self-insurer

rehabilitation provider

supervisor

union representative

injured worker

family members

co-workers

work trial hosts

Injury management processincludes:

treatment

rehabilitation coordination

retraining

employment management

claims management

vocational counselling

rehabilitation counselling

Information provided may be:

standardised

in the form of a checklist

History may include:

background information

personal information

full details of the injury/illness

cause/s of injury

treatment

current capacity

pre-injury work description and duties

Information on the workplacemay include:

personnel in the workplace

workplace dynamics

type of industry/production

external demands on employer

access requirements

safety

security

support for rehabilitation/return to work activities

Information from the treating medical practitionermay include:

prescribed medical certificate

medical details of injury/illness

treatment plan

prognosis

injured worker's capacity/potential for suitable duties

Specific assessments/ rehabilitation servicesmay include:

those listed in the legislation, regulations or guidelines

treatment

medical advice

legal advice

independent medical examination

functional capacity evaluation

vocational assessment

support counselling

vocational counselling

Records may include:

endorsement of return to work plan/program

full details on case file

report to case manager/claims manager

Assessment may be forwarded to:

case manager

claims manager

Comcare

rehabilitation manager

Legislation, policy and procedures may include:

workers rehabilitation/compensation legislation

privacy legislation

freedom of information legislation

equal employment opportunity legislation

occupational health and safety legislation

procedures to ensure confidentiality and security of information

organisation policy

performance standards

rehabilitation and return to work manual

claims management manual

public sector standards

codes of conduct

codes of ethics

return to work policy